ACER WARRANTY RMA FORM


Pease fill out the form below and an RMA# will be forwarded to you.

Acer America will cover equipment under manufacturers warranty as per the following:

• Valid proof-of-purchase - 1 year from the date of purchase for desktops & 3 years for servers.
• Must be registered with Acer America - Call for verification.
• Product is deemed to be non-abused and not caused by the customer.
• Customer will ship or drop-off the equipment to the depot. The equipment will be returned shipping prepaid.
  
  
  

  Voided warranties:
  Items not covered under warranty are as follows:
  
  

  1. Services for accessories, attachments, or other devices used with the Equipment, including but not limited to electrical work, external interconnecting cords and cables, batteries, AC adapters, and plastics.
  2. Repair to Equipment due to installation or servicing by an unauthorized party.
  3. Repair or replacement of Equipment necessitated by fire, water, other causality, acts of God, Customer's misuse, negligence, alteration, improper environment (including lack of proper temperature or humidity), unusual physical or electrical stress or interference, failure or fluctuation of electrical power, improper movement, or acts of an unauthorized party.
  4. Inspection and testing by Acer resulting in "no problem found" will result in a separate charge to Customer.
  5. Service necessary to comply with requirements or regulations of any government body or agency arising after the date of order confirmation; or if the serial numbers of the Equipment have been tampered with or removed.
  6. Recovery or replacement of any data or software stored on the Equipment.
  7. Upgrades or preventative maintenance of systems.
  8. Repair of Equipment not purchased from Acer America Corporation or an Acer America Corporation Authorized Reseller.
  9. Repair of Equipment not purchased in the U.S., Canada, or Puerto Rico.
  10. Repair, damage, or loss of anyremovable storage media.
      
      A charge of $85.00 will be applied for all non-warranty repair issues.
      
      
  
  
  
  
  

   

  NOTE: If you have not done so please register your equipment with Acer prior to filling out the form:
  
  Register at: https://secure.tx.acer.com/FindSystem/FindSystem.aspx?title=Register%20Your%20System
  
  
  

  Company:			Name:
  Address:			Phone	- - Ext #
  			Fax:	- -
  City:			E-Mail:
  Province:	Alberta B.C. Ontario Manitoba New Brunswick Newfoundland Nova Scotia Northwest Territories Nunavut Prince Edward Island Quebec Saskatchewan Yukon		Postal Code:
  Model Number Serial Number Problem
  Additional Comments: